Our approach

Support shaped around the person

No two people want the same day. Support starts with what matters to the person, and it changes as they do.

  • Routines

    How a person likes their day to go, and the way they like things done.

  • Interests

    What they enjoy now, and what they’d like to try next.

  • Goals

    What they’re working toward, in their own words.

  • People

    Family, friends and the familiar faces in their life.

Two people sit at a café table while one plans her week in a paper planner.

Everyday life

Direct support

Our Direct Support Professionals, or DSPs, provide direct support to the individuals we serve, day to day.

DSPs help with the everyday and make it possible to get out and take part. They help people connect, grow, and enjoy life in their communities, on their own terms.

Community

Community participation

Community activities and outings are part of life at Avenues, from museum visits and walks to seasonal events. They’re chances to connect, explore, and enjoy time in the community.

  • People choose what they’d like to join.
  • Plans change with the seasons and the weather.
See community life
Four people walk and talk together on a riverside trail on a sunny autumn afternoon.

New to the system?

Ohio terms, explained

Words you’ll hear as you explore developmental disability services in Ohio.

County boardCounty board of developmental disabilities
In Ohio, your local county board is usually the first stop. It determines eligibility, helps assess needs and coordinates services.
SSAService and Support Administrator
A county board staff member who helps a person plan their services and put them in place.
ISPIndividual Service Plan
The written plan that describes a person’s goals and the supports that help them get there.
WaiverHome and community-based services waiver
A Medicaid program that is one way to pay for home and community-based services. Ohio’s developmental disability waivers are Individual Options, Level One and SELF.
ProviderService provider
An agency or independent provider that delivers services. People get to choose their providers.
DSPDirect Support Professional
The person who provides day-to-day support.

Your county board can explain how each of these works for you. Find your county board on the Ohio Department of Developmental Disabilities website.

Talk with us about support

Have questions about support for yourself or someone in your life? Get in touch, and we’ll talk it through with you.